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1 Payment The platform supports buyers through the credit card (RMB $channel and channel), WebMoney (WM), TT, Qiwi, Western Union remittance wallet, Brazil Boleto, SOFORT Banking etc. this in several ways. About payment or platform you can also contact: http://www.aliexpress.com/help/newContactUs.htm 2 Resend or refund When receive product,please check and comfirm if it has something wrong. (1)If damage,we may resend. (2)If order sending wrong or missing part, we will resend. (3)If missing, we will resend or refund. Just to contact us before feedback!!! You know, helping you solve problem is always better than giving bad feedback before giving chance for us to help. 3 Shipping (1) please use valid receipt address and phone number. Almost all packages will be delivered to the door, except for few remote area, which may be required to receive at local post office. (2) item will be shipped by your appointed shipping, except for some special circumstances: shipping may lose the product;shipping time is too long;can not send by that shipping;shipping is over weight. (3) shipping tracking website: http://global.cainiao.com/ Http://www.17track.net/zh-cn If you can not check tracking information, please contact us. 4 Package (1) For the packing,we select high quality 15mm EPE to ensure no damage. (2) Different products will be packaged in different ways, especially in the corner of the place will pay special attention to. (3) In addition, we will continue to improve the packaging to ensure good condition. 5 Contact We have a serving team, if you have any problem, we will reponse you very quickly. If you have any problems,pls feel free to contact us. |