SHIPPING
1. Please make sure the consignee information be correct and complete, including Name, Address and Phone Number. For Russian Buyer, your consignee name must be complete in three words.
2. After payment is successfully verified and processed, the parcel will be sent out within 1-5 business days.
3. Default FREE Shipping Method is China Post Registered Air Mail, tracking number will be provided and can be tracked. Due to International Shipping, delivery time varies depending on country and courier service,most of the countries reached within 10-20 business days.
4. The Following Shipping Options are available but shipping fee is on Buyer account:
UPS, FedEx, DHL, EMS. Delivery time will be 1-2weeks.( If your order exceeds $300 , Free shopping)
5. Customs & import taxes:
Orders may need to clear customs in your country.
Import duties, taxes, and charges are not included in the item price or shipping charges, the buyer will be collecting these fees by Destination Custom Office;
Suppliers are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback
buyer protection
Full Refund if you don\'t receive your order;
Defective, damaged or miss-shipped items are eligible for a full refund;
Item is not as described or low quality, you may return it before order completion and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree on the refund amount directly with the seller
About feedback
We maintain high standards of excellence and strive for 100% customer satisfaction!
I hope you are satisfied with our products.We would appreciate it,if you can give us apositivefeedback(5 stars),the feedback is veryimportant to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
contact us
If you have any questions or problems with our products, payments, shipping, and refunds, please feel free toContact Us, we are more than happy and will do our best to assist you.