Problems that you may care about:
1: About price, is there any discount?
We found that our prices are not the lowest, and I don’t know why some sellers have very low prices ( so don’t ask me),
We have set up coupons and Fixed Amount-OFF. If you are not satisfied with the discounts, please contact us. (For buyers who follow our stores, we have set an additional 1% discount on some of our products)
Please collect coupons before payment, since this is a good online shopping habit
2: When can you ship your goods?
Shipping will generally be arranged within 2 days. For goods that have no stock, we will complete the production within 5 days and then deliver the goods (normally we pack the goods at 9:00 to 14:00 in the Chinese time);
3: About shipping
This is also a headache for us, because we are not a logistics company, so we have chosen a relatively safe, stable and affordable shipping mode. Now that the logistics in each country is getting better and better, I believe we will not worry about shipping in the future.
Most countries have shipping tracking information. For orders that have not been delivered for more than 60 days, please contact me and I can resend it to you or refund your money (For Brazil, if it is 90 days without delivery, please contact me). you can contact me at any time
4: What should I do if my item is damaged during shipping?
Please contact me and give me a photo of the damaged item. I can send you a new one, or refund your money.
5: About dispute
If you are not satisfied with the product, give me a dispute, and please choose the right reason for it. Otherwise, AliExpress may not agree with your dispute and cannot refund your money. This is the reason why some buyers did not get the money and complained about seller and AliExpress (for your benefit, please contact me with any questions).
6: Communication
This is very important. For many buyers, we may not take the initiative to contact you because we feel that everything is normal and that we can not bother you. But if you have questions that you need to understand, please contact me. We welcome your communication